Customer Care
Customer Service
Click for online Order TrackingStarDot prides itself on customer care. If you have a question about your order, tracking, or invoice, please e-mail help@stardot.com or call 714-228-9282 weekdays between the hours of 8:00AM and 5:00PM PST.
Technical Support
Click a section to the right of the product you need support on.| NetCam | Support/FAQ | Downloads | Developer |
| Express 6 | Support/FAQ | Downloads | Developer |
| WinCam.Live | Support | Downloads | Developer |
If you are unable to find the answer above, please e-mail us at
help@stardot.com. Please include
the product name in the subject line and include detailed information in your e-mail. This helps to ensure
that we respond as quickly and effectively as possible.
You may also wish to call our tech support department weekdays between 8:00AM and 5:00PM PST at
714-228-9282.